Sunderfolk
Sunderfolk
Rediscover Game Night
In Your Hand, Our Adventure Begins
Store FAQ
What are the benefits of purchasing via this store?
You can purchase games at lower prices and get some special offers on this official store.
Is it safe to make purchases via this store?
The store is provided by our partner Xsolla. Xsolla is PCI DSS Level 1 which refers to the highest level of compliance with the Payment Card Industry Data Security Standard. So, all payments made via this store are completely secure.
Where can I find my game key?
You can find your purchased game key in the email provided during the checkout.
How long does it take to receive my purchase?
When your payment is successful, the game key will be sent to your email. It usually takes less than 5 minutes. If you purchased a pre-order, the key will be emailed to you when the game is released.
I didn't receive my game key. What should I do?
First, check both your Inbox and Spam folders in your email. If you still can't find the game key, contact Xsolla Customer Support for assistance.
What payment methods does the store support?
The store currently accepts payments via most popular credit/debit card brands and e-wallets. You can view all available payment options on the payment page.
Where can I find my purchase receipt?
You can find your purchase receipt in the email provided during the checkout.
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